Report #5

Environment

Crank up the action on climate and environment

Christian Keel (Edge Impact) and Sarah O’Terra (Harvey, also B Local Leader Melbourne) at the B Local ‘Nature and Networking’ volunteering event at Mount Rothwell Odonata Conservation site.

Crank up the action on climate and environment

We choose to work with organisations that have climate action as their sole purpose. We also do what we can in our own operations to reduce our carbon footprint and advocate for climate-worthy causes. We’re not perfect, but no business is. The goal is to get a little better every year, shrinking our footprint, refining our processes, and putting our effort where it'll do the most good. 

Climate change continues to keep us up at night (especially in summer, when it’s too hot to sleep anyway). It’s why we choose to work with organisations that have climate action as their sole purpose. We also do what we can in our own operations to reduce our carbon footprint and advocate for climate-worthy causes. We’re not perfect, but no business is. The goal is to get a little better every year, shrinking our footprint, refining our processes, and putting our effort where it'll do the most good. 

Christian Keel (B Corp Edge Impact) and Sarah O’Terra (Harvey, B Local Leader Melbourne) at the B Local  ‘Nature and Networking’ volunteering event at Mount Rothwell Odonata Conservation site.

Zero Emissions Day: Business meets sustainability 

On Zero Emissions Day (21 September 2024), we hosted a panel event with our friends at Portable. It featured industry leaders discussing business’s role in reducing carbon emissions. We had about 50 people show up in person, plus 100 more on the live stream. Huge! It’s always encouraging to see other businesses get around the climate cause. 

Zero Emissions Day panel with Laure (WorkforClimate), Andrew (Portable), Simon (Harvey), Jane (Bank Australia), and Emma (Front Runners).

A big thank you to our panellists Jane Kern (Bank Australia), Laure Legros (WorkforClimate), Andrew Apostola (Portable), and Emma Pocok (Front Runners) who openly shared their diverse perspectives in the session.

A few key takeaways: 

  1. Australia emits only about 1 per cent of all greenhouse gases, but could help the world cut a further 7 per cent, creating an economic boom in the process, according to an eminent economist. (Article on SMH)
  2. Electrification is a technology that's ready to drastically reduce Australia’s emissions. We don't need to wait for anyone to invent anything. It just needs to be rolled out and made mainstream. (BZE research on this)
  3. If we don't turn off the fossil fuels that Australia is exporting, we don't stand a chance of keeping global warming below two degrees. Go to adutyofcare.com to pledge your support for a piece of legislation that's before the Senate right now. 
  4. Carbon offsetting is important and a good place to start. But we need a huge, seismic shift in the way that we think about Net Zero, and focus needs to be on emissions reductions rather than offsets. 
  5. Check out our panellists’ recommendations for climate donations: Seed Mob Indigenous Youth Climate Network, Groundswell, Greening Australia, Beyond Zero Emissions, Footy For Climate.

We’ve packaged up the recording for you to watch here

Environmental strategy template

We worked with Portable - with our Business Pickle hat on - to develop their environmental strategy as a business. We’ve shared the process, frameworks, measurements and initiatives in this case study. If you want any of this research, templates, frameworks, we’ll walk you through them for free. 

The Business Pickle (Impact Consulting) update

In 2022, we formed The Business Pickle on the hypothesis that we could have greater impact by helping organisations improve their impact. Underlying this was data indicating that most business leaders wanted to take action, but were unclear on where to start. So we aimed to provide case studies, data and strategic roadmaps to create change. 

While we had a few great successes, like our work with Portable, many organisations weren’t really ready or committed. Much of the focus in ESG at the moment is on reporting and aligning with new frameworks, rather than implementing new initiatives. So our approach, services and experience didn’t really get traction. In the meantime we were realising success using brand, marketing and digital to grow impactful brands – so we shifted our mentality. Our greatest impact (for now) is in Marketing, and we’ll continue offering Impact Strategy but not focus on growing it (for now). 

The Business Pickle offered commercial research, content (podcasts and white paper articles) and ESG consulting services to businesses on their impact improvement journey.

Rethinking our giving model

Since day one, we’ve wanted to use Harvey as a tool for funnelling essential resources towards initiatives that fund climate solutions. When we started out, we committed to an annual 5% donation to climate. In our first 3 years of business, we donated a total of $89,000 to the impactful work of Greening Australia and Beyond Zero Emissions (BZE). And we couldn’t be prouder of this stuff.

Simon joined the BZE’s Cleantech Spotlight Event in Canberra bringing together industry leaders in clean transport, batteries and manufacturing. On this panel BZE CEO Heidi Lee interviewed Senators David Pocock, Karen Grogan and Andrew Bragg

Unfortunately, due to a challenging financial position in FY 23/24 we were not able to donate. At all. Which was a difficult conclusion to come to (more details here).

This year, we’re reviewing our giving model and going to move to investing in clean tech companies and donating to fighting climate change. We felt investing in businesses driving change was more aligned to our purpose of ‘Unlocking the potential of the New Economy to leave behind a better world’ than relying solely on charities and government to see the change we want. In other words, we want to put our money where our mouth is. 

We haven’t confirmed the final details - we’ll let you know when we do and we’ll combine FY 23/24 contribution with FY 24/25.

Spotlight - clients leading in climate action

It’s also important to acknowledge our clients, who are all doing some wonderful things for the environment: 

  • Sociable Weaver building sustainable, low-carbon homes;
  • Farm My School and their regenerative farming in schools program;
  • Cyclion turning waste into energy with no emissions;
  • The Salvage Yard helping people build and renovate using reclaimed materials;
  • Envirotecture designing passive and sustainable homes;
  • Marnie Hawson with her sustainability focused photography;
  • Pixii providing organic, waste-free pads and tampons;
  • BZE’s research and advocacy for making Australia’s big industries green;
  • ATEC driving clean cooking (un-fun fact: it’s a bigger issue than airline pollution);
  • NEXA advisory driving change in energy transmission to support renewable sources;
  • The Next Economy helping regional economies thrive in the new clean economy;
  • A.BCH driving circular fashion and launching Circular Sourcing Marketplace.
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Maintain current ownership and governance

🟢
  • Harvey is 100% owned by the Smallchua Family Trust. Rebecca Smallchua is our sole Director.

Share templates, documents, insight into business for good

🟢
  • We’ve officially made all our policies and procedures publicly available here along with our past and current impact reports — sharing our lessons, tools, and insights openly. Something we’ve wanted to do properly for years and glad we finally got it sorted.
  • Maintain B Corp score from 134.1 with workers included
🟢
  • No change here. We’re up for recertification next year and looking forward to exploring the new B Corp standards. We shared our experience of recertification from the previous year here.

We’re exploring profit share, and employee ownership models with the team

🟠
  • Team feedback indicates a preference for a profit-share model rather than equity, as it is simpler, clearer and easier to manage. While there is no urgency from the team, there is interest in defining the approach in more detail. Our informal research also shows that many organisations find equity schemes complex and often less motivating in practice. What people value more is being paid properly, doing meaningful work and a healthy, supportive culture.

Be climate positive at work and at home

🟠
  • We don’t track our CO2 emissions, rather we take a much more general and high emissions view. However, this year, we didn’t donate to the environment (see above) so we can’t say we countered our CO2.
  • We continue to choose Hub as our office space for co-working who are Carbon Neutral Certified. Our overall carbon emissions are mostly contributed by our technology usage and we haven’t got a very detailed view on what that is and how to offset it.

To be updated: Donate 5% revenue to the environment

🟢
  • We delivered this as $55k of pro bono service to RIAA who are the leading industry body in Australia and New Zealand dedicated to aligning investment capital with a healthy society, environment and economy. We believe where you invest — and how you choose to use your money — has a powerful impact on people and the planet.
  • Going forward our plan is to commit 50% of profits to invest in clean tech enterprises and/or donations to charitable organisations fighting climate change.

Re-use, recycle and manage dangerous waste

🟢
  • We continue to implement our hazardous waste policy and are on a continuous learning and improvement journey.
  • We repair damaged hardware and minimise purchasing of new equipment.
  • Personally we're all Facebook Marketplace fans.

Advocate for sustainable business

🔴
  • We only did one small action this year supporting Business for 75. A coalition of organisations calling on the Australian Government to commit to at least a 75% emissions reduction target by 2035, because strong climate action is essential for Australia’s future — and good for business.
  • Sarah also personally contributed to B Local Melbourne in various ways running events and engaging the community.

Protest and boycott important issues (Australia Day, Melbourne Cup)

🟢

Buy with intention from local and discriminated groups

🟢

We continue to be intentional about our suppliers as outlined in our policy and report the details in the Community section of the report.

To be confirmed: Invest $20k in impact businesses and $20k of pro bono time

🟠
  • $0 impact investment. Over $55k 100% pro bono time.
  • We did not invest in impact businesses this year as we dedicated significantly more to probono & amazing discounts, and we didn’t have free cash on hand to do the investment.
  • We will be better at managing our impact allocations  — including impact discounts, cross-subsidies, pro bono work, donations, and investments in impact businesses or climate ETFs. 
  • The major pro bono contribution was  $55k of additional free services to RIAA who are the leading industry body in Australia and New Zealand dedicated to aligning investment capital with a healthy society, environment and economy. We believe where you invest — and how you choose to use your money — has a powerful impact on people and the planet.

Begin a Reconciliation Action Plan

🔴
  • We again looked into starting a RAP this year, but with the administrative requirements for a business of our size, we decided to focus our efforts on taking meaningful action instead outlined in our Community chapter here.

All staff spend 75%+ of their time on clients

🟠
  • Spent 66% of our time on clients. 
  • Our forecasting/financials is based on 65%, but our target is obviously higher to give us a buffer. We are happy with 66%, but will continue to aim to increase this.
  • The 34% broken down into 23% operations, 8% business development, 3% learning. Slightly more on ops, less on learning & business development (Sales/Marketing) than FY24.
  • We spent less time on admin, impact reporting, marketing, formal training & recruitment, and more on client admin, team activities, onboarding and self-learning on projects.

Regular, honest check-ins about how we feel

🟢
  • Stand ups, development sessions, watercooler chats, impact updates and more.

Targeted and clear personal growth, if we are better our clients will be

🟢
  • Continued with our personal goal setting questionnaires that ask the big questions of where we want to go and how we’ll get there. Also lots of accountability check-ins. 

Improve and increase capability across team 

🟢
  • Raising our emotional health levels through a leadership development program with Global Leadership Foundation.
  • Expanding output skills: Market research, Web design, content & copywriting, strategy & development and automation strategy.

9 day fortnights, with option for 4 day weeks

🟢
  • 60% work 9 day fortnights, 30% part-time hours, 10% standard working hours.

Gradually grow the team to 7 people

🟢
  • We ended the year getting ready to onboard our 7th team member in July 2025.
  • In FY24/25 Alex joined us as Senior Designer (Brand & Digital) and Simon Hoye came on board as Head of Technology.

No destructive clients. Revenue 10% Good, 65% Great, 25% Amazing

(Here’s what the classifications mean)

🟠
  • No destructive clients. Revenue breakdown: 6.5% Good, 59% Great, 33% Amazing
  • We were well under on Good and over on Amazing which improves impact and puts pressure on us financially. We’re now managing allocation more carefully each month.

Client survey metrics

  • 100% good value for money. (3 / 5 value for money (1 - ‘could charge less’ and 5 - ‘could charge more’)
  • 8 / 10 likely to recommend
🟢
  • All metrics are on or over target
    • 3.5 / 5 value for money
    • 8.5 / 10 likely to recommend
    • 82 NPS

$1.03m revenue (Up by 23% from FY 23/24). Ambitious, we know!

🟠
  • $916,460 - +10% YoY but under our of +23%,
  • The main reasons we didn’t hit target were scope creep and overruns as well as exceeding the Amazing impact discount.
  • Maintain B Corp score from 134.1 with workers included
🟢
  • We officially re-certified in November 2023, and are pleased to report we achieved the same score (to the decimal point). Wild! We shared our experience of recertification here.
  • Share templates, documents, insight into business for good
🟠
  • We haven't done this publicly, but when people have asked, we have shared. And we're sharing a series of things as part of this impact report.
  • Maintain current ownership and governance
🟢
  • Harvey is 100% owned by the Smallchua Family Trust. Rebecca Smallchua is our sole Director.
  • Re-use, recycle and manage dangerous waste
🟢
  • We continue to implement our hazardous waste policy and are on a continuous learning and improvement journey.
  • We repair damaged hardware and minimise purchasing of new equipment.
  • Personally we're all Facebook Marketplace fans.
  • Be climate positive at work and at home
🟠
  • We don't track our CO2 emissions, rather we take a much more general and high emissions view. However, this year, we didn't donate to the environment (see above) so we can't say we countered our CO2.
  • Advocate for climate change / inspire sustainable living
🟢
  • We hosted a panel event on Zero Emissions Day in September 2023, along with our friends at Portable, where we interviewed industry experts on the opportunity to engage with community and work towards a more sustainable future. Recording here.
  • Donate 5% to the environment
🔴
  • We didn't make the donation this year as we're revisiting our impact giving model - more details here
  • Invest $20k in impact businesses plus $20k of pro bono time
🔴
  • We delivered some pro bono time but dropped the ball and had no official measurements in place.
  • We also did not invest $20k in impact businesses, and are reviewing this goal going forward. In the last 12 months, our three Impact Investments all lost their value (Whole Kids, Pronto Bottle & Kester Black). While it's not great, we accept this is part of ambitious investing, and each had their own challenges that they couldn't quite overcome.
  • Buy with intention from local and discriminated groups
🟢
  • We continue to be intentional about our suppliers as outlined in our policy and report the details in the Community chapter of our report.
  • Protest and boycott important issues (Australia Day, Melbourne Cup)
🟢
  • Yes and yes!
  • 9 day fortnights, with option for 4 day weeks
🟢
  • 80% work 9 day fortnights, 40% part-time hours, 10% standard working hours.
  • Improve and increase capability across team
🟢
  • Raising our emotional health levels through a leadership development program with Global Leadership Foundation.
  • Expanding output skills: Market research, Web design, content & copywriting, strategy & development and automation strategy.
  • Targeted and clear personal growth, if we are better our clients will be
🟢
  • A new process for 360 feedback, plus personal goal setting questionnaires that ask the big questions of where we want to go and how we'll get there. Also lots of accountability check-ins.

Client survey metrics

  • 3 / 5 value for money (1 - 'could charge less' and 5 - 'could charge more')
  • 8 / 10 likely to recommend
🟢
  • 3.4 / 5 value for money
  • 9.2 / 10 likely to recommend

No destructive clients. Revenue breakdown: 17% Good, 59% Great, 24% Amazing

🟠
  • No destructive clients.
  • Revenue breakdown: 17% Good, 59% Great, 24% Amazing (A little over on Good and under on Great, but on target for Amazing - which is most important, so we're happy with that)
  • All staff spend 80%+ of their time on clients
🔴
  • Spent 64% of our time on clients (under). Due to team changes (recruitment, onboarding and offboarding) and extra investment in training, personal development and community engagement (e.g. B Local), we did not hit this target. On reflection, we will think 80% is too ambitious and we'll be revising to 70% going forward.
  • Regular, honest check-ins about how we feel
🟢
  • Stand ups, development sessions, watercooler chats, impact updates and more.

$994k revenue (Up $211k on FY2223)

🔴
  • $833,588. Revenue was up 6% YoY. Midway through the year, we adjusted down our target to $879k as team growth / services shifted. The main reasons we didn't hit target were scope creep and overruns, both of which we're trying to manage better with process improvements.
  • Maintain B Corp score from 134.1 with workers included
🟢
  • We applied for our B Corp re-certification at the end of this financial year and are pleased to report we achieved the same score (to the decimal point). Wild!
  • Share templates, documents, insight into business for good
🟠
  • We haven't actively done this publicly, but when people have asked, we have shared. And we're sharing a series of things as part of this impact report.
  • Maintain current ownership and governance
🟢
  • Harvey is 100% owned by the Smallchua Family Trust and Rebecca Smallchua is our sole Director.
  • Re-use, recycle and manage dangerous waste
🟢
  • We continue to implement our hazardous waste policy and are on a continuous learning and improvement journey.
  • We repair damaged hardware and minimise purchasing of new equipment.
  • Personally we're all Facebook Marketplace fans.
  • Donate 5% to the environment
🔴
  • We fell short here, we didn't make the donation. More details here.
  • Advocate for climate change / inspire sustainable living
🟢
  • Be climate positive at work and at home
🟠
  • We don't track our CO2 emissions, rather we take a much more general and high emissions view. However, this year, we didn't donate to the environment (see above) so we can't say we countered our CO2.
  • Protest and boycott important issues (Australia Day, Melbourne Cup)
🟢
  • Have a RAP, engaged stakeholders and implemented more change
🔴
  • Due to competing priorities and limited time (no lack in desire) we de-prioritised our Reconciliation Action Plan as we want to do it meaningfully and have the capacity to follow through. However, we took a few first steps outlined here.
  • Buy with intention from local and discriminated groups
🟢
  • We continue to be intentional about our suppliers as outlined in our policy and report the details in the Community chapter of our report. We took it one step further this year with a public call to pledge to audit suppliers in this campaign www.supplier-impact.com
  • Invest $20k in impact businesses plus $20k of 100% pro bono time
🟠
  • We delivered some pro bono time but dropped the ball and had no official measurements in place. We also did not invest $20k in impact businesses because of the reduced revenue with Becky on maternity leave.
  • Sarah personally donated her photography equipment valued at around $7,500 to empower a content and brand producer in the Solomon Islands.
  • 9 day fortnights, with option for 4 day weeks
🟠
  • 40% work 9 day fortnights, 40% part-time hours, 20% standard working hours.
  • Improve and increase capability across team
🟢
  • Elevated our tool nerd level. See here.
  • Expanding output skills: Market research, Web design, strategy & development, video editing, and automation strategy.
  • Targeted and clear personal growth, if we are better our clients will be
🟢
  • Lots of on-the-tools growth, structured learning through weekly Lunch 'n Learns and Intro to Programming at RMIT.

No destructive clients. Revenue breakdown: 15% Good, 60% Great, 25% Amazing (Here's what the classifications mean)

🟢
  • No destructive clients.
  • Revenue breakdown: 10% Good, 66% Great, 25% Amazing
  • All staff spend 70%+ of their time on clients
🟢
  • Spent 71% of our time on clients (over by only 76 hours).

Client survey metrics

  • 3 /5 value for money
  • 8 / 10 likely to recommend
🟢
  • 3.4 / 5 value for money
  • 8.8 / 10 likely to recommend

Maintain current revenue

🟠
  • Revenue down 16% YoY
  • Regular, honest check-ins about how we feel
🟢
  • Stand ups, development sessions, watercooler chats, impact updates and more.

New

Returning

22 Bricks
ABCH
ACSI
ATEC
Abundant Water
Anantaya Jewellery
Artist Engineering
B Lab ANZ
BZE
Bank Australia
CPSN
Campervan Rental Guide
Certification O
Chaulk
Clean Focus
Client Fabric
Clockwork Films
Common Ground
Compass Studio
Curated with Conscience
Cyclion
Dog & Bone
Envirotecture
Evee
Farm My School
Fellten
Firesticks
Fresco Secco
Gewürzhaus
Global Leadership Foundation
Goodtel
Green Collar
Hagens Organics
Hara
Hey Doodle
Interspan
Jasper Coffee
Jaunt
KOSI
KingPump
LVLY
Lee Christison
Love Tribe Yoga
Lumen
MIIROKO
MK Local Foods
Maine Wellness
Marnie Hawson
Merry People
Milkcan
Nexa Advisory
No Lights No Lycra
North West Guadalcanal Association (NWGA)
OBG
One Small Step
Orange Ninja
Parliament of Victoria
Peninsula Hot Springs
Pixii
Portable
Possible
Prisma Legal
ReCo
Responsible Investment Association Australasia
Shadowboxer
Strongim Bisnis
Studio Schools Australia
THL Tourism Holdings Limited
Thankyou
The Next Economy
The Salvage Yard
The Sociable Weaver
Time
WIRE
Whole Kids
Yarrow Build
iDE

B Corp

Not-for-profit

Diverse ownership

22 Bricks
ABCH
ACSI
ATEC
Abundant Water
Anantaya Jewellery
Artist Engineering
B Lab ANZ
BZE
Bank Australia
CPSN
Campervan Rental Guide
Certification O
Chaulk
Clean Focus
Client Fabric
Clockwork Films
Common Ground
Compass Studio
Curated with Conscience
Cyclion
Dog & Bone
Envirotecture
Evee
Farm My School
Fellten
Firesticks
Fresco Secco
Gewürzhaus
Global Leadership Foundation
Goodtel
Green Collar
Hagens Organics
Hara
Hey Doodle
Interspan
Jasper Coffee
Jaunt
KOSI
KingPump
LVLY
Lee Christison
Love Tribe Yoga
Lumen
MIIROKO
MK Local Foods
Maine Wellness
Marnie Hawson
Merry People
Milkcan
Nexa Advisory
No Lights No Lycra
North West Guadalcanal Association (NWGA)
OBG
One Small Step
Orange Ninja
Parliament of Victoria
Peninsula Hot Springs
Pixii
Portable
Possible
Prisma Legal
ReCo
Responsible Investment Association Australasia
Shadowboxer
Strongim Bisnis
Studio Schools Australia
THL Tourism Holdings Limited
Thankyou
The Next Economy
The Salvage Yard
The Sociable Weaver
Time
WIRE
Whole Kids
Yarrow Build
iDE

No items found.

Research

Brand

Websites

Marketing

Technology

Impact Strategy

22 Bricks
ABCH
ACSI
ATEC
Abundant Water
Anantaya Jewellery
Artist Engineering
B Lab ANZ
BZE
Bank Australia
CPSN
Campervan Rental Guide
Certification O
Chaulk
Clean Focus
Client Fabric
Clockwork Films
Common Ground
Compass Studio
Curated with Conscience
Cyclion
Dog & Bone
Envirotecture
Evee
Farm My School
Fellten
Firesticks
Fresco Secco
Gewürzhaus
Global Leadership Foundation
Goodtel
Green Collar
Hagens Organics
Hara
Hey Doodle
Interspan
Jasper Coffee
Jaunt
KOSI
KingPump
LVLY
Lee Christison
Love Tribe Yoga
Lumen
MIIROKO
MK Local Foods
Maine Wellness
Marnie Hawson
Merry People
Milkcan
Nexa Advisory
No Lights No Lycra
North West Guadalcanal Association (NWGA)
OBG
One Small Step
Orange Ninja
Parliament of Victoria
Peninsula Hot Springs
Pixii
Portable
Possible
Prisma Legal
ReCo
Responsible Investment Association Australasia
Shadowboxer
Strongim Bisnis
Studio Schools Australia
THL Tourism Holdings Limited
Thankyou
The Next Economy
The Salvage Yard
The Sociable Weaver
Time
WIRE
Whole Kids
Yarrow Build
iDE
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