There were no major changes to our governance structure in FY 23/24, and we’ll continue to maintain our current ownership set up, including our commitment to B Corp. Rebecca Smallchua is still our sole director, and the company is owned 100% by Smallchua Family Trust.
Initiatives for transparency and accountability
No secrets here
We make our financial spreadsheet (revenue, profit & loss, new business pipeline) transparent to the team and share updates weekly. It ensures everyone can understand how the business is going, decisions, feedback and success, and how their individual contribution fits in.
- Values to inform our decision making: we evaluate clients, team members’ performance and recruitment against our values to remove any bias.
- We share as much as we can about our impact journey to help others.
- We are working on publicly sharing salaries to benchmark for equality and industry standards.
Open Sourced Policies
We have put all our policies and procedures online, a lot of it was prompted from our B Corp certification impact assessment. View them here: https://www.teamharvey.co/polices-and-procedures
AI policy
The need for an AI policy appeared this year with our tech led team of curious thinkers (oh, so values aligned to our ‘Say Yes’ value to learn and grow) adopting and experimenting with AI in their working practice. Much of informal learning, other parts structured and reviewed as a team. We realised that doing our best for transparency, client participation and human oversight to balance the risks and concerns we had, was the path forward.
Our AI usage policy outlines purpose-led guidelines for using AI, emphasising transparency, client opt-in, and human oversight to balance productivity with ethical, privacy, and environmental concerns. It mandates classifying all inputs for sensitivity, disabling AI features by default, and requiring human review of AI outputs before they are delivered to clients.
‘Good’ is baked into our constitution (yum!)
A ‘constitution’ isn’t exactly the most glamorous thing to talk about, but setting ours up right means setting ourselves up for a business future we can be proud of. A constitution is a legal document that defines your company’s structure, purpose, ownership and governance. In 2019, we decided to add our mission statement to ours, as well as our commitment to upholding the B Corp standards, such as conducting bi-annual reviews of our B Impact Assessment. It means our mission literally forms the foundation of everything we do. Which is pretty important to us.
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